Line hunting is a telecommunications feature where a switch automatically searches through a predefined group of phone lines to find an available channel for an incoming call. If the primary number is busy, the system steps through the hunt group sequence until it connects or runs out of lines. This ensures businesses with a single published number can handle multiple simultaneous calls.
Heard on the job
We need to set up sequential hunting on the sales lines so it rings the senior reps before rolling over to the juniors.
Also heard as
- line hunting