Answering machine

nounStandard termTelecom & IT

A customer-premises device that automatically answers calls and records audio messages.

This standalone hardware unit connects to a subscriber's telephone line to detect incoming ring voltage, take the line off-hook, play a greeting, and record the caller's audio onto magnetic tape or digital memory. It operates entirely at the endpoint, distinguishing it from network-based voicemail systems hosted at the central office.

Heard on the job

The client still insists on using a physical answering machine instead of the PBX voicemail system.