CPE

abbreviationStandard termTelecom & IT

Telecommunications hardware located at the subscriber's physical location rather than the provider's facility.

Customer-Premises Equipment includes telephones, routers, set-top boxes, and PBX switches that reside on the user's property. It marks the endpoint of the provider's network responsibility, sitting on the user side of the demarcation point. Providers often lease this hardware to subscribers, though users can sometimes supply their own.

Heard on the job

We need to dispatch a technician to swap the CPE, as the router is completely unresponsive to remote polling.

Also heard as

  • customer-premises equipment
  • customer-provided equipment