This rate allows a property to maximize its occupancy by slotting guests into whatever inventory remains unsold on the day of arrival. Buyers get a discounted flat rate, while the front desk gains flexibility to manage upgrades, maintenance blocks, and overbookings. The assigned room will meet basic brand standards but is often a standard room with a less desirable view.
We booked a block of fifty run of house rooms for the convention, so tell your attendees they might get a suite or they might be looking at the parking lot.
Booking agents use ROH rates for large tour groups because it prevents arguments over why one guest got a better room than another at the same price.
Also heard as
- ROH
Related terms
Rack rate
The highest published price for a hotel room before any discounts or negotiated tariffs are applied.
Walk policy
The standard procedure and compensation offered when a confirmed passenger or guest is turned away due to overbooking.
Accommodation on arrival
A package holiday booking where the specific hotel is assigned only after the traveler arrives at the destination.