Implant

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A travel agency employee stationed full-time inside a corporate client's office.

An implant is a dedicated travel agent or corporate booking representative who physically works at the headquarters of a major client. They handle all flights, hotels and ground transport for that specific company while remaining on the payroll of the travel management agency. This setup provides the client with immediate, personalized service for complex executive travel.

Heard on the job

Call our implant on the fourth floor and have her reroute the engineering team through Frankfurt.